Amber Buker
Special Report: Why Women Innovate
The banks leading the Alloy Labs Alliance are special in a lot of ways. They’re innovative; they know how to collaborate; and they’re led...
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Amber Buker
Jan 21, 20213 min read
What marketers need on the frontlines of sales
For over a decade now, customers have decided to bank with an institution before — and often without ever — setting foot in a branch....
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Amber Buker
Jan 15, 20212 min read
Introducing Lab Notes: A newsletter for curious bankers.
Alloy Labs is joining the modern content fray. That’s right, we’re starting a newsletter. And we’re doing it for one totally selfish...
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Amber Buker
Dec 1, 20205 min read
Banking on relationships: It's all in the family
Most banks are ignoring a crucial aspect of their customers' financial lives: their families. Among family members, there are complex...
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Amber Buker
Nov 6, 20203 min read
Getting a seat at the table with ag banking clients
Banks provide about half of all loans to the agriculture sector, and about a third of all banks claim to specialize in lending to ag...
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JP Nicols
Aug 20, 20205 min read
3 Moves to Make in Your Bank’s Budget Now
We are entering another strategic planning and budgeting season, this one amid more unpredictable circumstances than ever before. An...
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Jason Henrichs
Jul 1, 20204 min read
Bargaining Power of Suppliers Part II: Regulatory Relationships
Regulators are also a critical link in the financial services supply chain. Here's a look at how those relationships are evolving.
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Jason Henrichs
Jun 24, 20204 min read
Customers Are a Beach
This article dives into the bargaining power of customers and why that power is limited in the financial services world.
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Jason Henrichs
Jun 17, 20204 min read
Bargaining Power of Suppliers
This article explores why banks need to address the bargaining power of suppliers or risk ceding to those that have already addressed it.
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Jason Henrichs
Jun 10, 20205 min read
The Misunderstood Threat of Substitutes
Three of the Five Forces deal with competition. This article will explore the most misunderstood of these three: the threat of substitutes.
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Jason Henrichs
May 27, 20206 min read
The Fintechs Are Coming! The Fintechs Are Coming!
This is part II in the series on Michael Porter's Five Forces for community banking. This article covers the threat of new entrants.
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Jason Henrichs
May 20, 20206 min read
The New Face of Industry Rivalry in Community Banking
As a member of the banking industry, there are two pivotal questions you should be asking yourself regularly: 1) Who do you compete with? an
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JP Nicols
Apr 27, 20203 min read
PPP Round 2: How Banks Are Preparing
Round 2 of the Paycheck Protection Program (PPP) kicks off today, as an additional $310 billion was approved last week to replenish the...
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JP Nicols
Apr 10, 20202 min read
Shifting Priorities During Times of Rapid Change
The rapid spread of the coronavirus pandemic has suddenly thrust unexpected items to the top of bankers’ priority lists, while others are...
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JP Nicols
Apr 1, 20201 min read
Biggest Non-Medical Customer Impacts from the Pandemic
While the non-medical impacts on bank customers have ranged from technical issues to servicing customer remotely to increased demands on...
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JP Nicols
Mar 27, 20201 min read
New Survey: How is the Coronavirus Impacting Customers and Staff?
As we continue to track and forecast the impacts of the coronavirus pandemic, we now focus on the biggest impacts on customers and...
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Jason Henrichs
Mar 27, 20207 min read
The Black Swan Opportunity for Innovation
Moments of disruption (pandemics included) are the perfect time to assess and innovate for the future.
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JP Nicols
Mar 24, 20201 min read
When Covid-19 Hits Your Footprint
As we continue our daily survey on how the coronavirus is impacting bank customers and employees, today we drilled down into the...
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JP Nicols
Mar 21, 20205 min read
Banking's Apollo 13 Moment
The most predominant lesson we have learned from times of great and sudden change is that those who survive and thrive are those who a
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JP Nicols
Mar 20, 20202 min read
Banking Industry Pandemic Response 3-20-20
Not a big movement in total numbers today, but we are seeing that some respondents are coming back to update their situation as it...
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